Promoting the Organizational Evaluation Capacity of Nongovernmental Organizations: The Experience of the Jockey Club MEL Institute Project

Abstract

In recent years, there has been a growing emphasis on enhancing evaluation capacity at the organizational level, particularly among nongovernmental organizations (NGOs). However, empirical evidence assessing the effectiveness of program evaluation capacity-building (PECB) initiatives remains limited. This study seeks to address this gap by evaluating the second phase of the Jockey Club Monitoring, Evaluation, and Learning (MEL) Institute Project, a PECB initiative implemented in Hong Kong. Utilizing a pretest–posttest quasi-experimental design, we engaged 429 participants in our analysis, comparing outcomes between a training group (N = 188) and a control group (N = 241). Employing multivariate repeated-measures analyses of covariance, our findings reveal that the training group exhibited notable improvements across all three core dimensions of organizational evaluation capacity: evaluation readiness, infrastructure, and utilization. Remarkably, the aspect of organizational evaluation readiness demonstrated the most pronounced enhancement. These results underscore the substantial positive impact that PECB can have on the evaluation capacity of NGOs. By fostering a robust framework for organizational evaluation, this initiative not only strengthens individual organizations but also contributes to the broader field of non-profit effectiveness. The implications of this study extend both theoretically and practically, offering valuable insights for researchers and practitioners in the field of evaluation. Through the lens of the Jockey Club MEL Institute Project, we highlight the critical importance of investing in evaluation capacity as a means of driving meaningful change and improving organizational outcomes in the NGO sector.

Presenters

Steven Sek-yum Ngai
Professor, Social Work, The Chinese University of Hong Kong, China

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

2025 Special Focus—Volatility, Uncertainty, Complexity, and Ambiguity: Navigating Intercultural Leadership

KEYWORDS

Program Evaluation, Capacity Building, Organizational Evaluation Capacity, Nongovernmental Organization