Abstract
Following modern directives and sensibilities, and in efforts to enhance their inclusivity and relevance, museums are increasingly paying attention to the voices of communities and stakeholders. However, in the case of blind and partially blind (BPB) audiences, this process may involve additional barriers. Unawareness of projects, skepticism toward institutions, outdated mindsets, and miscommunication may hinder forward steps in mutual understanding. As part of the author’s PhD research, this study aims to understand the challenges and motivations involved in the museum experience of BPB visitors, comparing them to museum provisions, challenges and perspectives. An ulterior goal is to inform a framework of sustained and effective interactions between museums and BPB. The interview-based study carried out in Bologna, Italy, adopted a two-pronged approach for flexibility, involving locally based stakeholders: BPB participants (n=12) and selected museums (n=4). BPB individuals took part in semi-structured interviews, sharing past museum experiences and expectations to improve their visits; museums discussed existing practices and prospects for improvement. To identify important patterns across BPB and museum participants, a thematic analysis approach was selected. Results show that BPB participants emphasize the importance of effective touch in museums, and express frustration over miscommunication or unmet needs; however, most do value visiting museums. In turn, museums highlighted time and funding constraints, but also stressed the need for collaboration across institutions, and for increased awareness in their ranks. This paper ultimately advocates that a flexible approach and a comparative analysis of BPB needs and museums stances may facilitate understanding and collaborations across stakeholders.
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
KEYWORDS
Museums, Stakeholders, Blind and partially blind, Bologna, Co-production
