Abstract

This study investigated the work–family conflict experienced by women in leadership roles at the Malawi University of Science and Technology (MUST), reflecting broader gender dynamics in Malawian higher learning institutions. Women leaders face conflicting demands as they manage significant professional responsibilities alongside traditional family roles, leading to role strain and stress. Using a qualitative approach, with data collected through in-depth interviews from six participants, the study explored role salience, work–family enrichment, and institutional support mechanisms, revealing a range of experiences. The study found that while some participants prioritized family, others face challenges balancing both domains, often experiencing guilt, burnout, and dissatisfaction. Again, gender norms and societal expectations intensify these challenges, as women in leadership contend with pressures to meet both professional and caregiving standards. Despite the institutional support, such as an annual “MUST Ladies Day” event, the support is seen as insufficient, prompting participants to recommend increased female representation in leadership, flexible work arrangements, and resources for mental well-being, like wellness therapy. These measures could alleviate the burdens of work–family conflict, fostering an inclusive environment that supports women’s career advancement and well-being.